Why should I choose Reed Plumbing?

There are many reasons to choose Reed Plumbing. If you want to verify our quality of customer care and our reliability, then understand that we have a 5.0 Star rating on Facebook and a 5.0 Star rating on Google Reviews. There are few, if any, plumbing companies in Melbourne that have the same level of consistency. Other reasons to choose Reed plumbing are that we are a family run business that has a reputation to uphold in the Melbourne area, and are compliant with all of the standards relating to worker safety and quality of services rendered. Our plumbing technicians are licensed, insured, and qualified to work. We also provide 24/7 emergency services, 365 days a year.

Just what is a ‘plumbing emergency’?

We offer emergency services 365 days a year for those looking for a 24 hours plumber in Melbourne. This means that if you have burst pipes at 3 AM, then we can help. If something can’t wait until the morning and needs immediate attention, then it is an emergency. Consultation and advice is not an emergency, nor are installations of new systems or the cleaning of gutters. As a rule of thumb, unless the water is flowing out of a pipe, it is not an emergency. Consider that if you are calling us for an emergency that is not an immediate concern, it could lead to a delay for those who do have a real situation on their hands. However, even if it is not an emergency, we are quick to get back in touch and aim to get to work as soon as we can.

Professional & Reliable Plumbers

We Deliver Quality Service - Quickly, Honestly, Safely & with Utmost Respect 24/7.

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Melbourne's Most Trustworthy Plumbers

Reed Plumbing and Drainage Solutions were founded in 2017 by Jon Reed. Jon’s goal was, and is still to this day, to surround himself with hard working and positive people to create a strong and powerful workforce.

Our company has quickly grown into a team of over 20 people who all have a passion for this wonderful industry. We have grown into one of Melbourne’s most reliable plumbers, holding contracts with various water authorities, councils and real estate agencies and we also have a strong private work reputation.

We are a family-run business that services all of greater Melbourne and its surrounding suburbs.

We are extremely focused on customer service and providing the best solution for the job at hand. We pride ourselves on completing each job safely, on time and on budget, no matter how big or small.

We offer a wide range of services from emergency plumbing and gas fitting to large-scale repairs, excavations and commercial plumbing.

We are also one of Melbourne’s leaders in trenchless pipe repairs meaning that we can repair damaged pipes without digging.

Benefits of Choosing Reed Plumbing

5.0 Star Google Rating

5.0 Star Facebook Rating

Compliant With All Major Standards

Family Run Business

24/7 Emergency Services

Large Team Of Professionals

Superior Tools & Technology

Flexible Payment Options

With all these resources at hand, we can provide the best solution to repair or maintain any piping or drainage requirements at the best cost price to our customers. This includes leaking taps, blocked drains, pipe repair, and much more.

Looking for the best Plumbers Melbourne has to offer?

Please contact us for any further information on any of the services we can offer

Types of Services We Provide

If you’re in Melbourne and looking for fast, safe, reliable, licensed, insured & qualified plumbing you can rely on 24/7 – then call us on 9331 6633.

Hot Water Service

This service in Melbourne is also important for businesses to remain operational. From cooking to cleaning and bathing, keeping hot water up and running with proper service and timely repair is essential.

Emergency Plumbing

This is one reason you want to call the rapid emergency response unit at our company. We are a family run business that takes pride in delivering an exceptional quality of customer care.

Commercial Plumbing

This service is completed in a commercial setting, such as an office block, mall, or regular retail business.

Residential Plumbing

You want an efficient and reliable service that fixes your issue sooner rather than later. We do exactly this, with a no-nonsense ethos and lightning-fast response times.

Available for 24/7 Emergency Service

We are still open!

During lockdown and curfew, we wanted to let you know that we are still open for services in Melbourne.

We have a Covid Management Plan in place. All our staff complete daily wellness checks and have the relevant permits to work.

We follow all advice from the Department of Health, wear face masks and gloves, and sanitise our tools and equipment regularly.

Frequently Asked Questions About Plumbers

What sets Reed Plumbing & Drainage Solutions apart from the competition?

Unlike some of our competitors, we are not merely a one-man operation that is constantly balancing workloads. We are a team of 20 working professionals that have banded together to form Reed Plumbing. This ensures greater efficiency and expertise than small operations. It also enables us to specialize in different areas.

Our plumbers are proficient in different areas such as general plumbing, industrial plumbing, residential plumbing, commercial plumbing , pipe relining, fireplace installation, preventative maintenance, and bathroom renovations. There is no way that a one-man operation can cover all of these disparate areas. There is a lot of ground to cover in the big field of plumbing, but we’ve actually covered quite a lot of it.

What are the plumbing standards?

Plumbing standards are what dictates how plumbing products and services are rendered. In Victoria, the Victorian Building Authority (‘VBA’) is responsible for the enforcement of plumbing standards. The plumbing framework is governed by 3 pieces of regulation:

The 1993 Building Act
Plumbing Regulations 2018
National Construction Code, Volume 3

Reed Plumbing & Drainage is compliant with all of the above and keeps abreast of the latest developments in plumbing and drainage.

What about international standards?

International standards are those that are universally accepted. We are certified with many of these standards as well, including ISO 9001, ISO 14001, and AS/NZS 4001.

ISO 9001 – This internationally recognized standard demonstrates to your clients, customers, and competitors that your business is internationally recognized for its dedication to quality.

ISO 14001 – This internationally recognized standard provides a framework for an environmental management system for eco-friendly businesses.

AS/NZS 4801 – This standard is the benchmark in terms of occupational health and safety for workers.

What payment mechanisms do you accept?

It’s not just plumbing & drainage innovations that we keep up to date with. We like to offer the latest technology across the board so that the customer experience can be improved, and this includes offering a variety of different payment methods. Currently, we accept Visa, Mastercard, American Express, Discover, ZipPay, and AfterPay. We also accept cash and cheques.

How can I identify high-quality plumbers?

The first thing to do is to check out the official webpage along with the reviews and testimonials. You will very quickly understand the quality of the provider. If the reviews are below 4.0 Stars on any platform, the plumbing contractor will simply take it down. Always look for reviews and testimonials. Social proofs have been shown in studies to be the number one determining factor when it comes to company quality. It’s also a good idea to use local plumbers where possible. They will have a reputation to uphold and will be known to residents in the area.

How can I identify legitimate service providers?

It’s always good to ensure that a service is legitimate. Checking independent reviews is one of the best ways to do this. But you also want to check the Australian Business Number (‘ABN’) to see that the company is legitimate. You can also check the VBA prosecution and disciplinary register to see if a plumber or building contractor has had any action taken against them. Finally, ask to see a plumber’s license before they commence work. They are coming to your home. Be polite, but remember to complete your due diligence.

What is the difference between licensing & registration?

A licensed plumber has more expertise than a registered plumber. According to the Victorian Building Authority, only a licensed plumber has the authority to issue a compliance certificate to attest that the work completed matches the standard. All licensed plumbers must hold insurance to protect third-parties. And a licensed plumber may supervise registered plumbers or apprentices. All Reed Plumbing & Drainage technicians are fully licensed and insured to work on plumbing projects.

We are high-quality emergency plumbers in Melbourne with serious experience and an excellent track record.

Call us now on 9331 6633.

We operate 24/7, 365.

Our Google Review

Reed Plumbing and Drainage Solutions Pty Ltd.

4.9

See all reviews Write a review

geetha N.

Such a pleasure dealing with Reed Plumbing - easy booking, prompt attendance, clear communication and cost estimates. Can highly recommend their services (and shout out to Daniel in particular for your excellent work!)

Candy E.

I've used these guys a number of times for blocked drains, noisy pipes and hot water troubleshooting. I thoroughly recommend them for their prompt, honest and professional service. Yesterday they fixed my tempering valve and we now get nice hot water upstairs again.

John C.

Fantastic Service, absolute life Savers during Covid. Extremely courteous, professional and friendly when dealing with me and "not wanting to talk to the man in the house." Five plumbers later and five drain blockages later, we received the report that our pipes were damaged and had to be replaced. A very expensive process and we would have to move out for a week. Fortunately, I came across Reeds and read the reviews. Kevin came and reinspected the sewerage pipes and suggested relining the pipes, so excavation would not be necessary. Not only did Kevin provide a quote on the spot, but it was also a much better price. Reeds provide a certificate of compliance where other plumbers would not and guarantee their work for 7 years. Kevin inspected my property on Wednesday, 2/6/21. Booked me in for Monday 7/6/21, they arrived on time and all work was completed in two days with minimum disruption. True to their word!

Sandy B.

I was really impressed with the people who attended. I had a water leak requiring specific leak detection. Everyone was attentive, showed up when they said they would, were engaging, efficient and left the work area clean after the work completed. I would recommend Reed's.

Richard R.

Tim and Josh were professional and comprehensive in their investigation of the gas leak we have in the house. As I explained the problems we had been experiencing they listened carefully and took note of the main issues. They made sure to exhaust every avenue, whilst making sure that I understood what the processes were throughout the service. We shall definitely use them again if we have any more plumbing, gas or drainage problems!

Fie M.

We had reed plumbing come out to our house to clear a blocked drain, the guys who came out were very professional and communicated with us the whole time. They cleared our drain with in the time frame they said.we were very happy with the outcome and would highly recommend reed plumbing to our friends and family.

Meagan C.

Fast and friendly service for a good price, what more can you ask for? Solved a problem with a poorly plumbed dishwasher in a house we just moved into, will definitely have them out again when we replace the aging hot water unit

Alistair L.

I had Reed Plumbing over a few times recently for work, install a new pressure limiting valve due to the high pressure they realised was causing my lines to burst, and also a new hot water unit.Both were installed by Daniel.He was extremely professional, and arrived when he said he would, also the workmanship was of a very very high level. To the point I let my wife know how good it was.I could not recommend Reed Plumbing more highly, and will have them over to do all future works.

jason G.

Vin C.

I have used Reed Plumbing on a number of jobs around my home and have been very happy with the service and quality of work.I highly recommend to use Reed Plumbing and Drainage!

Kyle D.

Cristina

We were very lucky to have Jon attend our home last weekend to help us with some plumping issues and toilet replacements. Jon was on time, kept us informed throughout, very friendly and courteous and he even took his shoes off before entering our home! To find a tradesman so meticulous is a rare treat. I wouldn't hesitate to recommend Reed Plumbing to anyone, they are absolutely fabulous to deal with, they know their trade and just a pleasure to have in your home. We're going to have them back again to replace our hot water service. Great service guys thank you!

Jodie H.

10/10 would recommend Reed Plumbing. Have used them on a number of occasions and they are consistently efficient, friendly, reliable and easy to work with. Would not hesitate to use them again.

bree H.

Reed Plumbing responded to our need for roof plumbing repairs and other related jobs with professionalism and transparency. From the site inspection, the quoting process and start of repairs, Reed Plumbing communicated clearly and accurately to the scope of works. Their service was prompt with arrival to the minute stated, and works carried out meticulously. All staff on site and at admin were friendly and professional. Our experience with Reed Plumbing was fuss-free and we highly recommend them. Do not bother wasting time and energy, Reed Plumbing is the only service you should use.

Aylin G.

The team at Reed Plumbing and Drainage were great. From identifying the leak and fixing the issue, their work was super tidy and efficient. I priced other plumbers for this work, and Reed’s were significantly more reasonably priced. They showed up on time, and there was no mucking around, straight on to fixing the problem! I have referred other family and friends also. Just an honest family business doing great work!

tanya S.

Highly recommend Reed Plumbing & Drainage Solutions for any plumbing needs. Prompt, professional and not to mention super friendly. They know their stuff and were a pleasure to deal with.

Luke C.

Highly recommend Reed Plumbing. Dion and Kevin were on time, very professional and efficient with there work. The outcome was excellent and I would recommend them to anyone who is in need of a plumber.

Malamo K.

These guys were recommended by Miles Real Estate of Ivanhoe Victoria.They attended to the call promptly and immediately isolated the fact that this particular issue (water leaking in my basement) was complex and may not be as simple as opening up the brick wall....which is where I would of started.So they sent out a specialist who, using advanced German Auditory equipment and a fair bit of deduction, eventually found the source of the leak; far from the wall in question. Indeed this chap was a man on a mission!The following day they organised another person to dig up and repair and subsequently test the repair.Overall I was blown away by the professionalism of the three guys who were sent out to assist: Kevin, Chris and Zac.I cannot recommend these guys highly enough; they're just ace!If you need professional, courteous, effective Plumbing work done then contact this company.

Martin G.

We had an excellent experience with Reed Plumbing when we needed to replace our Hot Water Unit. They came on the same day and Julian provided excellent service. A really lovely guy and wasn't bothered at all about my kids asking him 500 billion questions (they thought he was ace!)! Also did an excellent and professional job of the hot water system changeover, including taking away everything from the old system. So great to have hot water running again within hours of me calling! Highly recommend Reed for your plumbing needs!

Zoe W.

These guys know what they are doing and provided a great service. Thanks for your speedy response and friendly service. Well done Matthew.

Danny D

We couldn't recommend Reed Plumbing more highly. A very professional team and always deliver a great service.

Mitchell M.

We had a pipe leak upstairs, causing carpet and ceiling damage, in a very difficult place to access. Reed plumbers were sent out to cap the pipe after another group could not manage it. Water remained on for the side of the house we needed most. They made sure of that.We were so happy with their work that we called them back in when more access had been made, to fix the pipe, and get us back to normal. Very professional group. We won’t hesitate to use them again in the future if the need arises.

Suzanne P.

Couldn’t recommend these guys more highly! So easy to deal with, very organised and did a great job!

Mark P.

What an operation! Problem fixed with such ease and professionalism. Toilet blockage fixed and rectified; tree roots and old broken pipes caused problems for me but not anymore. I can't believe how quickly this was fixed. I'm so grateful to Reed plumbing. Highly recommend.

Katherine A.

Very helpful

Brendan W.

Fantastic team, they did what they set out to do and get the job done

Hakeem A.

Very efficient, They had great communication and explained everything to me. I found them to be very cost effective too and would recommend these guys to anyone

Caitlin G.

Highly recommend this comapany. We had real issues with our sewage pipes so we called Reed Plumbing after getting a recommendation from a friend. Job was completed within days and not weeks and the workmanship and clean up was fantastic. Professional, very engaging and great quality work at great rates.

Michael G.

I can highly recommend Reed plumbing and drainage solutions, Jon came out on the weekend within hours of calling and had my hot water service replaced that same day, very professional service !

joe M.

Himanshu A.

Halay B.

Superb service! Couldn’t be happier with the result would give 10 stars if I could 🙌🏼

Andrew G.

Professionals! Made life easy during a stressful time. Thanks to the team!

Telstra B.

katie H.

In recent weeks I have required plumbing assistance on 3 properties and thankfully Jon and his team were able to come to the rescue & fix the issue immediately. They have been wonderful to deal with; super friendly, professional, prompt and reliable. I'm so happy with their service and so glad I've found a plumbing service I can rely on. Thanks Jon!!

Leandra Di S.

Super responsive and friendly professional service at every point.A high level of pride was obviously taken in their work.

Matthew S.

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Your Local Plumbers

Google Rating

4.9

Based on 38 reviews

Reed Plumbing & Drainage Solutions

4.9

geetha N.

23:15 24 Aug 21

Candy E.

02:46 21 Aug 21

John C.

05:10 31 Jul 21

Sandy B.

06:09 08 Jun 21

Richard R.

01:20 08 Jun 21

Fie M.

00:20 30 May 21

Meagan C.

22:30 19 Apr 21

Alistair L.

03:54 18 Apr 21

jason G.

08:12 07 Apr 21

Vin C.

01:36 11 Mar 21

Kyle D.

00:04 16 Feb 21

I have used Reed Plumbing on a number of jobs around my home and have been very happy with the service and quality of work.I highly recommend to use Reed Plumbing and Drainage!

Cristina

04:02 23 Dec 20

Jodie H.

22:32 08 Oct 20

bree H.

06:55 05 Oct 20

10/10 would recommend Reed Plumbing. Have used them on a number of occasions and they are consistently efficient, friendly, reliable and easy to work with. Would not hesitate to use them again.

Aylin G.

01:15 05 Oct 20

tanya S.

05:52 02 Oct 20

Luke C.

02:16 04 Sep 20

Highly recommend Reed Plumbing & Drainage Solutions for any plumbing needs. Prompt, professional and not to mention super friendly. They know their stuff and were a pleasure to deal with.

Malamo K.

04:47 20 Aug 20

Martin G.

02:06 14 Aug 20

Zoe W.

22:26 06 Aug 20

Danny D

01:11 31 Jul 20

These guys know what they are doing and provided a great service. Thanks for your speedy response and friendly service. Well done Matthew.

Mitchell M.

02:00 28 Jul 20

We couldn't recommend Reed Plumbing more highly. A very professional team and always deliver a great service.

Suzanne P.

00:35 27 Jul 20

Mark P.

10:18 24 Jul 20

Couldn’t recommend these guys more highly! So easy to deal with, very organised and did a great job!

Katherine A.

08:33 24 Jul 20

Brendan W.

03:11 24 Jul 20

Very helpful

Hakeem A.

01:48 24 Jul 20

Fantastic team, they did what they set out to do and get the job done

Caitlin G.

01:43 24 Jul 20

Very efficient, They had great communication and explained everything to me. I found them to be very cost effective too and would recommend these guys to anyone

Michael G.

01:39 24 Jul 20

joe M.

01:30 24 Jul 20

I can highly recommend Reed plumbing and drainage solutions, Jon came out on the weekend within hours of calling and had my hot water service replaced that same day, very professional service !

Himanshu A.

01:11 24 Jul 20

Halay B.

01:01 24 Jul 20

Andrew G.

00:57 24 Jul 20

Superb service! Couldn’t be happier with the result would give 10 stars if I could 🙌🏼

Telstra B.

00:49 24 Jul 20

Professionals! Made life easy during a stressful time. Thanks to the team!

katie H.

00:45 24 Jul 20

Leandra Di S.

00:32 24 Jul 20

Matthew S.

00:56 18 Jul 20